Frequently Asked Questions

Find answers to common questions about BitBox

Common Questions

Karaoke Questions

How do I book a karaoke room?

You can book a room through our website, by phone, or in person. We recommend booking in advance, especially for weekends.

What's included in the karaoke room?

Each room comes with high-quality sound equipment, microphones, and access to our extensive song library.

Can I bring my own songs?

Yes! Our rooms are equipped with YouTube integration, so you can access virtually any song.

Board Games Questions

How do I play board games?

Simply visit our venue, choose a game from our collection, and our staff will help you get started.

Do you have game instructors?

Yes, our staff is knowledgeable about all our games and can help explain the rules.

Can I bring my own games?

Yes, you're welcome to bring your own games. However, we ask that you respect our space and other guests.

General Questions

What are your opening hours?

We're open daily from 10 AM to 10 PM. Hours may vary on holidays.

Do you serve food and drinks?

Yes, we offer a variety of food and beverages. Check our menu page for details.

Is there an age restriction?

We welcome all ages, but children under 12 must be accompanied by an adult.

Booking & Payment

What payment methods do you accept?

We accept cash, credit cards, and mobile payments.

Do you offer group discounts?

Yes, we offer special rates for groups. Contact us for more information.

What's your cancellation policy?

Cancellations must be made 24 hours in advance for a full refund.